Privacy notice
Who we are
Wepas Services Limited (company number 12723864), trading as Wepas, 85 Bexley High Street, Bexley, London, DA5 1JX, is the data controller for personal data we collect through this website and our services. Contact us at info@wepas.co.uk or 07401 411137.
What we collect
Your name, business name, job title, phone number, email address, and details of your business and its current contracts, such as energy bills, meter details, payment volumes or funding needs. We also keep records of our calls and emails with you.
Why we use it, and our lawful basis
- To respond to your enquiry and give you quotes: steps at your request before entering a contract, and our legitimate interests.
- To arrange contracts and introductions with providers you choose: performance of our agreement with you.
- To remind you before your contracts renew: legitimate interests. You can ask us to stop at any time.
- To meet legal and regulatory duties, such as complaint handling and record keeping: legal obligation.
- To send you marketing: only where you have agreed, or where the law otherwise allows. You can opt out at any time.
Who we share it with
With the suppliers, lenders and other providers we introduce you to, with your agreement, so they can quote and provide services; with the platforms and partners that help us compare prices and process contracts; with the Energy Ombudsman if you refer a complaint; and with our IT, email and hosting providers. Lenders may carry out credit and identity checks. We never sell your data.
How long we keep it
For as long as you are a customer, and for up to 6 years afterwards to deal with queries, complaints and legal requirements. Enquiries that do not go ahead are deleted after 2 years.
Your rights
You can ask to see, correct or delete your data, to restrict or object to how we use it, or to move it to another organisation. To do this, contact us using the details above. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website only uses cookies that are strictly necessary for it to work. We do not use advertising or tracking cookies.